Privacy Policy.

Privacy Policy
Effective Date: November 1, 2024

Company Name: VODRAM E-COMMERCE LIMITED COMPANY
Address: Carrer Music Cabanillas, 27, 5-9, Valencia, Spain
Email: info@vodram.com
Phone: +34641988207

1. Introduction

Welcome to VODRAM E-COMMERCE LIMITED COMPANY. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services. By accessing our website or purchasing our products, you agree to the terms of this policy.

2. Data We Collect

We may collect the following types of personal data:

• Personal information: Name, email address, phone number, shipping and billing address, and payment information when making a purchase.
• Account information: Data provided when creating an account, such as username and password.
• Usage data: Information about your interactions with our website, including IP address, browser type, device type, pages visited, and browsing time.
• Cookies and tracking technologies: Data collected through cookies to enhance user experience, analyze website performance, and support marketing campaigns.

3. How We Use Your Data

We use your data for the following purposes:

• Order processing: To manage payments, deliver products, and provide customer support.
• Account management: To administer your account, including authentication and user preferences.
• Marketing: With your consent, to send you promotional offers, newsletters, or updates about new products.
• Website improvements: To analyze website usage and improve functionality.
• Legal compliance: To comply with legal obligations and protect against fraud.

4. Legal Basis for Data Processing

Pursuant to the General Data Protection Regulation (GDPR), we process your personal data under the following legal bases:

• Contractual necessity: To fulfill orders and provide services.
• Consent: To send marketing communications (if you opted to receive them).
• Legitimate interests: To improve our services and ensure the security of the website.
• Legal obligations: To comply with applicable laws and regulations.

5. Sharing and Disclosure of Data

We do not sell your personal data. However, we may share your information with:

• Service providers: Outside companies such as payment processors, delivery services, and marketing platforms that help us provide our services.
• Legal authorities: When required by law or to protect our legal rights.
• Business transfers: In case of merger, acquisition, or sale of assets, your personal data may be transferred.

6. International Data Transfers

Your data may be transferred and processed in countries outside the European Economic Area (EEA). In such cases, we ensure that appropriate security measures are implemented to protect your data in accordance with GDPR standards.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once your data is no longer necessary, it will be securely deleted or anonymized.

8. Your Rights Under GDPR

As a resident of the EU, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Correct inaccurate or incomplete data.
• Right to erasure: Request deletion of your data under certain conditions.
• Right to restrict processing: Limit the use of your data in specific situations.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to the processing of your data for specific purposes, such as direct marketing.

To exercise any of these rights, please contact us at info@vodram.com or +34641988207.

9. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze website traffic, and support marketing campaigns. You can manage your cookie preferences through your browser settings. For more details, please review our [Cookie Policy].

10. Security Measures

We implement appropriate security measures to protect your personal data against unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal regulations. Any significant changes will be communicated through our website or via email.

12. Contact

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

VODRAM E-COMMERCE LIMITED COMPANY
📍 Address: Carrer Music Cabanillas, 27, 5-9, Valencia, Spain
📧 Email: info@vodram.com
📞 Phone: +34641988207