Terms of Service.

Terms of Service
Effective Date: November 1, 2024

Company Name: VODRAM E-COMMERCE LIMITED COMPANY
Address: Carrer Music Cabanillas, 27, 5-9, Valencia, Spain
Email: info@vodram.com
Phone: +34 643 372 351

Welcome to VODRAM. These Terms of Service ("Terms") govern the use of our website, products, and services. By accessing or making a purchase on our website, you agree to these Terms. If you do not agree, we ask you not to use our website.

1. General Information

1.1 Company Details

We are VODRAM E-COMMERCE LIMITED COMPANY, a registered company in Spain.
Tax Identification Number: [Insert VAT number or CIF if applicable].

1.2 Contact Information

For any inquiries, please contact us at:
📧 Email: info@vodram.com
📞 Phone: +34 643 372 351

1.3 Scope of Services

Our website offers the sale of t-shirts and related products. These Terms apply to all purchases made on our website.

2. Eligibility to Use the Website

2.1 You must be at least 18 years old or have the consent of a parent or guardian to use this website.

2.2 By accessing the website, you confirm that all information provided is accurate and up-to-date.

3. Product Information

3.1 Product Description

We strive to provide accurate descriptions of products. However, we cannot guarantee that all details (such as colors and sizes) are completely accurate.

3.2 Prices

Prices are in euros (€) and include VAT, unless stated otherwise. We reserve the right to modify prices at any time without prior notice.

3.3 Availability

All products are subject to availability. If a product is out of stock, we will notify you and offer alternative options or a refund.

4. Orders and Payments

4.1 Placing an Order

By placing an order, you agree to purchase the selected products and provide accurate billing and shipping information.

4.2 Payment Methods

We accept credit cards, PayPal and other secure payment methods.

4.3 Order Confirmation

You will receive a confirmation email once your order has been placed. This email confirms your order acceptance.

4.4 Cancellations

Orders can be canceled within 24 hours after purchase by contacting info@vodram.com.

5. Shipping and Delivery

5.1 Shipping Areas

We ship to most countries in Europe. Please refer to our Shipping Policy for more details.

5.2 Delivery Times

Estimated delivery times will be displayed during the checkout process. Delays may occur due to customs or other unforeseen circumstances.

5.3 Shipping Costs

Shipping costs will be calculated and displayed at the checkout.

5.4 Liability for Losses

Once an order is delivered to the shipping company, the risk of loss or damage passes to the customer.

6. Returns and Refunds

6.1 Return Policy

You can return products within 14 days after receipt, according to EU consumer rights. Items must be in their original condition, with tags and packaging intact. Please refer to our Refund Policy for more details.

6.2 Refunds

Refunds will be processed to the original payment method within 7 working days after receiving the returned item.

7. Intellectual Property

7.1 All content on our website, including texts, images, logos, and designs, is the property of VODRAM E-COMMERCE LIMITED COMPANY and is protected by intellectual property laws.

7.2 You may not reproduce, distribute, or use our content without prior written consent.

8. User Conduct

8.1 You agree not to:

• Use the website for illegal purposes.
• Interfere with the functioning of the website.
• Attempt to gain unauthorized access to the website.

8.2 Any misuse of the website may result in cancellation of your access.

9. Liability

9.1 Limitation of Liability

To the fullest extent permitted by law, VODRAM will not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

9.2 Warranties

All products are provided "as is". We do not offer warranties, express or implied, except as required by law.

10. Privacy

10.1 Data Collection

We collect and process your personal data in accordance with our Privacy Policy.

10.2 Cookies

By using our website, you consent to the use of cookies as described in our Cookie Policy.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Spain and the European Union. Any dispute will be resolved in the courts of Valencia, Spain.

12. Modifications to the Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on our website.

13. Contact

If you have questions or concerns about these Terms of Service, please contact us:

📍 Address: Carrer Music Cabanillas, 27, 5-9, Valencia, Spain
📧 Email: info@vodram.com
📞 Phone: +34 643 372 351